Setting Up And Managing Registration

To set up your registration, click on Event in the left navigation, then click on Registration in the sub menu.  Here you can edit your registration options, such as the date and time at which your registration opens and closes, create an event code, and add text to specific further information about registration to your invitees.  It is very important to set a time at which your registration opens, and that this time is before your registration invitations are sent, to ensure your attendees can register when they click through from the registration email.

You can also specify a notification email from which the registration invitation is sent.  This email should be a monitored email, as if invitees reply to this email with questions, you’ll want to ensure their questions are answered by someone on your team.   You can specify whether you’d like to send an event exit survey, and specify the end of the URL string that will be sent to all invitees to register for the event.  

In this area you can also add register guests, either individually by clicking on the Add Registration button, or via a CSV file in bulk.  Fields that need to be included are Name, Email Address, Phone, Company, and Job Title, then select if the user will have permission to become a Test User or a Moderator for the event. Test User allows the user to enter the event before attendees to review the event content. Moderators have the ability to flag inappropriate comments or block users due to misconduct.

This section also allows you to monitor high level analytics on the number and timing of invites sent and the registrations received to date. Armed with this information, you can determine whether certain lists of customer segments have higher response rates than others, or if specific follow up invites and reminders are required.